"It's also true that we are not as good at a particular thing as somebody else, and so I think the thing that is so essential and so rare here is that we figure out how to have honest conversations and acknowledgement of the difference i...

"You now are inadvertently most likely sending the message, you do not value their expertise. That expertise that they spent the time developing, you know, now it really sends the message, it's not only that we're not gonna use your work...

"If I wanna have the kind of influence that I need to be an effective leader, I need trust. And in order to trust me, they're going to have to see me being vulnerable."Karen &am...

"While structure and process do shape behavior in certain ways, and it can nudge our beliefs in certain ways around this. It isn't as big a lever as people often think that it is."K...

"We do this because if everybody had to be part of every decision, we'd never get anything done." Karen & Paul talk about how to select ...